Right of withdrawal

1. Deadline and procedure

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Please return the goods to us immediately after cancellation. We will refund the payments as soon as we have received the goods. The return shipping costs are borne by you. We reserve the right to deduct compensation for any damage or excessive wear from the refundable purchase price.

2. Address for withdrawal

3. Hygiene products

Please note that for opened, sealed goods we cannot grant a right of withdrawal for hygiene reasons.

4. Return shipment

To ensure fast and smooth processing of returns, we ask you to include a copy of the invoice.

Please send the return to the following address:

If you can no longer find the invoice, please contact our customer service. Please note that this is not a mandatory requirement for the effective exercise of the right of withdrawal.

5. Return shipping costs

You as the customer must bear the cost of returning the goods, provided the delivered goods correspond to the ordered goods. We reserve the right to deduct compensation for possible damage or excessive wear of the product, including the original packaging, from the refundable purchase price.

6. Refund

If the goods are returned properly, after checking the goods we will refund the total price paid by crediting your card account. If you paid in advance, the refund will be made to the account you specify.