FAQ

Frequently asked questions about visomat, ordering, service and blood pressure

Answers about delivery, payment, calibration, visomat blood pressure monitors and important questions about blood pressure in everyday life.

FAQ

Ordering & shop

Answers about delivery, ordering, payment and customer accounts.

How long does delivery take?

Delivery usually takes 3 to 5 working days. Many devices are currently shipped free of charge.

Can I order without a customer account?

Yes. You can order as a guest and go direct to checkout.

Which payment methods are available?

Available payment methods are Visa, Mastercard, TWINT, PostFinance Pay, and invoice by email.

Can I enter separate billing and delivery addresses?

Yes. A separate delivery address can be entered during checkout and in the customer account.

Is there a wishlist?

Yes. With a customer account, products can be saved and accessed again later.

FAQ

Devices, service & advice

Important questions about product selection, service and support.

How do I find the right blood pressure monitor?

Use the filters on the product page or the device comparison. This helps you find the right visomat blood pressure monitor faster.

Do you offer service and calibration?

Yes. You can send in the device and cuff. Inspection and calibration are carried out according to the manufacturer's specifications.

Can I get advice on the device and how to use it?

Yes. Hardmeier Electronics AG advises on devices, accessories and correct use.

Is large text and high contrast available?

Yes. Text size and contrast can be adjusted via the bar at the top of the page.

FAQ

Blood pressure & visomat

Short answers about pulse pressure display, traffic light function and everyday life with high blood pressure.

What is the pulse pressure display?

The pulse pressure display shows how elastic the blood vessels are. Elevated pulse pressure may indicate stiffer blood vessels.

Why is pulse pressure important?

Pulse pressure can help detect vascular changes earlier and is an important indicator of cardiovascular risk.

What does the traffic light function on visomat mean?

The traffic light function classifies measured blood pressure values according to WHO guidelines. This makes it easier to recognise normal and critical values more quickly.

Is the traffic light function easy to understand?

Yes. The coloured display makes the classification of the values understandable at a glance.

What can I do myself if I have high blood pressure?

In addition to medically prescribed therapy, a healthier lifestyle, regular exercise, mindful eating and blood pressure checks at home often help.

May I drink coffee if I have high blood pressure?

Coffee can raise blood pressure. The extent varies from person to person. It is best to measure before and after drinking coffee.

Which exercise is sensible if I have high blood pressure?

Walking, cycling or light jogging are often well suited. Intense exertion should be discussed with your doctor.

Which diet is recommended for high blood pressure?

A fresh, light diet with plenty of vegetables, fruit and little salt is usually recommended. Heavily processed products and alcohol should only be consumed in moderation.

Why should I measure my blood pressure regularly at home?

Regular measurements help detect changes early and also give the doctor a better basis for treatment.

Does this FAQ replace advice from a doctor?

No. The FAQ provides general information and does not replace individual medical advice.

Note:

The contents of this page are for general information purposes. If you have high blood pressure, unusual readings or questions about medication, please contact your treating doctor.

Contact

Still have questions about visomat or the service?

Hardmeier Electronics AG will be happy to advise you on blood pressure monitors, accessories, usage, service and calibration in Switzerland.